CENTURY 21 UK, the estate and letting agency franchisor and part of the world’s largest residential estate agency organisation, has opened its latest office in Ilkeston, Derbyshire.

The Ilkeston office now trading as CENTURY 21 Pelham Property Services is run by Roy and Sue Cook and offers a variety of property services including sales, lettings, property management and commercial property sales.

Roy and Sue had previously owned Pelham Property Services for 15 years as well as running a property management company in Orlando, Florida where Sue is a licensed realtor with CENTURY 21.

CENTURY 21 Pelham Property Services offers all clients the unique opportunity to work and deal with one person at the office for all their property affairs and for each aspect of the transaction. It will also offer clients a range of ancillary services such as conveyancing, mortgage advice and surveys via CENTURY 21 UK’s parent company, the Shepherd Direct Group (SDL).

After 15 years running a successful letting agency with an overseas property management and vacation rental business, Roy and Sue believe the time is now right to expand their business interests into sales in the UK to compliment Sue’s activities in Florida.

Both have backgrounds in sales management and administration and believe they are perfectly placed to offer exceptional service to clients together with their staff in the Ilkeston office. Having established their own property portfolio they understand the importance of maintaining direct contact with one person throughout the whole property purchase journey.

Roy Cook, Owner of CENTURY 21 UK Pelham Property Services, commented: “This is truly an exciting time for both Sue and I as we open the doors of CENTURY 21 Pelham Property Services. We were drawn to CENTURY 21 for many reasons – firstly, our own history with the business in the States, secondly, the fact it is a major international brand, thirdly, those international links provide a range of property opportunities for clients, and also, the major investment and commitment from Shepherd Direct means we are backed by a highly supportive and ambitious Group. We’re fully aware this is an incredibly competitive marketplace however we feel we have a number of unique selling points and we will be at the heart of a community we know and love.

“This local knowledge, coupled with our experience and the national and international support we receive from CENTURY 21, will set us apart from those other agencies competing for business. Our focus is all on the client and we know many people are disillusioned with their options in this marketplace – we assure all those looking for property services that by coming to CENTURY 21 Pelham Property Services they will receive the highest standards of service available coupled with an honesty and professionalism. We look forward to working within Ilkeston with our new brand in order to serve the needs of this community.”
Rob Clifford, Chief Executive of CENTURY 21 UK and Group Commercial Director of Shepherd Direct Group, said: “CENTURY 21 UK offices continue to be opened around the country and it is wonderful to be able to announce the opening of our new office in Ilkeston, Derbyshire. Roy and Sue already have a vast amount of real estate experience not just in the UK, but also in the USA – the heartland of CENTURY 21. Crucially they also have a huge level of local knowledge that will stand them in good stead and a quality team which will be at the heart of the community. We know that the support, expertise and resource they will receive from CENTURY 21 UK head office will help to ensure a strong opening for the office and enable them to hit the ground running.”

PICTURE: Rob Clifford (left) congratulates Sue and Roy Cook on the opening of the new CENTURY 21 Pelham Property Services office in Ilkeston, Derbyshire.